Contact Us

Whether you have a question about how we review sweepstakes casinos, spotted something out of date on a listing, or want to flag a concern about a specific operator, we want to hear from it. This page explains what we can help with, what we can't, and the best way to reach us.

What we can help with

Sweepstakes Casinos is an independent research and comparison site covering sweepstakes and social casinos available to players in the {{ country }}. We're not a casino ourselves, and we don't process deposits, redemptions, or account verifications for any of the brands we cover. That means the questions we're best placed to answer are about our own content and process, including:

• Corrections or updates to information on a listed platform, such as a change to eligible states, a welcome offer, or redemption terms
• Questions about how we assess and rank sweepstakes casinos, including where a specific offer like Spinblitz's Gold Coin package or MegaBonanza's welcome bundle sits in our ratings
• General questions about how the dual-currency sweepstakes model works, or how Sweepstakes Coins differ from Gold Coins
• Feedback on the site itself — broken links, unclear explanations, or topics you'd like us to cover
• Media or partnership enquiries related to our editorial coverage

What we can't help with

Because we don't operate any of the platforms listed on this site, there are some things that fall outside what we can resolve directly. If your question relates to any of the following, it's better handled by the operator itself:

• Account access, login issues, or password resets on a sweepstakes casino — contact that platform's own support team
• Redemption status or delays for Sweepstakes Coins — each operator handles identity verification and payout processing independently, and timelines vary
• Identity verification (KYC) requests, such as submitting a government-issued ID or proof of address
• Billing questions about a Gold Coin purchase, including refunds or disputed charges
• Eligibility for a specific state — operators set and update their own state restrictions, so their terms and conditions are the authoritative source

If you're unsure whether an operator is available where you live, or what its current redemption threshold is, the fastest path is usually the platform's own help center or terms page, since these details can change without much notice.

Before you reach out: common questions we can usually answer here

A number of enquiries we receive are already covered elsewhere on the site. It may save you time to check these first:

• For an overview of how sweepstakes participation, responsible play, and self-exclusion tools work, see our Responsible Gambling page
• For the legal terms governing use of this site, including how we handle affiliate relationships, see our Terms and Conditions
• For background on who runs Sweepstakes Casinos and how we approach reviews, visit our About Us page

How we handle enquiries

We read every message that comes in, though as a small editorial team we can't guarantee a response to every enquiry, and we don't offer live chat or phone support. Enquiries about factual corrections — an outdated offer, a state that's no longer eligible, a changed redemption minimum — tend to get priority, since accuracy is central to what this site is for. General feedback and coverage suggestions are reviewed on a rolling basis.

When you contact us, it helps to include:

1. The name of the page or operator your question relates to
2. What specifically looks incorrect, outdated, or unclear
3. Any source or screenshot that supports an update, if you have one

A note on what this site does and doesn't do

Sweepstakes Casinos may earn a commission if you sign up with an operator through a link on this site. That relationship never changes how a platform is rated or ranked — commission doesn't buy position, and our write-ups call out both the strengths and the limitations of each option, including the highest-rated ones. We also don't have the ability to process withdrawals, verify your identity, or override an operator's own eligibility rules, since those functions sit entirely with the individual sweepstakes casinos.

Sweepstakes casinos operate under a promotional sweepstakes model rather than traditional real-money gambling, and availability varies by state — some jurisdictions restrict or prohibit them, and operators frequently adjust which states they serve. If your question is really about whether a particular site is available or lawful to use where you live, the operator's own terms and your state's current rules are the only reliable answer, and we'd encourage you to check both directly rather than relying on a third party's interpretation.

Getting in touch

For anything within the scope above — corrections, editorial questions, feedback on the site, or media enquiries — please use the contact details or form provided elsewhere on likeme.org. We aim to keep this page as the single, honest starting point for reaching us, rather than scattering contact routes across the site.